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Online appointment booking system for maid services and cleaning companies – Cleanto

Online appointment booking system for maid services and cleaning companies – Cleanto

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$79.00

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Online appointment booking system for maid services and cleaning companies – Cleanto

Review of Cleanto – Online Appointment Booking System for Maid Services and Cleaning Companies

I am thrilled to share my experience with Cleanto, a powerful and flexible online appointment booking system designed specifically for maid services and cleaning companies. As a business owner in the cleaning industry, I was looking for a solution that would streamline my booking process, improve customer experience, and increase operational efficiency. Cleanto has exceeded my expectations in all aspects.

Key Features and Benefits

Cleanto offers a wide range of features that cater to the specific needs of maid services and cleaning companies. Some of the key features include:

  • Fully responsive and user-friendly interface
  • Customizable price calculation methods and dynamic pricing
  • Add-on services and one-page checkout
  • Control over appearance and easy schedule setup
  • Guest user checkout and partial deposits
  • PDF invoicing and CSV report export
  • Coupon discounts and tax/VAT/GST support
  • Multi-currency and multi-language support
  • SMS reminders and email notifications
  • Online payment methods and embed code for website integration

Ease of Use and Customization

I was impressed with how easy it was to set up and customize Cleanto. The admin panel is intuitive, and the documentation provided is comprehensive. I was able to configure the system to suit my specific business needs, including setting up services, pricing, and schedules.

Customer Support

The customer support team at Cleanto is responsive and helpful. I had a few questions during the setup process, and they responded promptly and resolved my issues quickly.

Pros and Cons

Pros:

  • Easy to set up and customize
  • Comprehensive features and functionality
  • Responsive and user-friendly interface
  • Good customer support

Cons:

  • Some features may require additional setup and configuration
  • Limited customization options for the frontend design

Conclusion

Overall, I am extremely satisfied with Cleanto. It has streamlined my booking process, improved customer experience, and increased operational efficiency. I highly recommend Cleanto to any maid service or cleaning company looking for a reliable and feature-rich online appointment booking system.

Rating: 4.54/5

Recommendation:

If you have any questions or need customization, please reach out to the Cleanto team at sales@skymoonlabs.com. They are always happy to help.

Final Thoughts:

Cleanto is an excellent choice for maid services and cleaning companies looking to streamline their booking process and improve customer experience. With its comprehensive features, ease of use, and good customer support, Cleanto is a valuable investment for any business in the cleaning industry.

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Introduction

As a maid service or cleaning company, managing bookings and scheduling can be a time-consuming and tedious task. This is where Cleanto comes in - an online appointment booking system designed specifically for maid services and cleaning companies. With Cleanto, you can streamline your booking process, reduce no-shows, and increase customer satisfaction. In this tutorial, we will guide you through the step-by-step process of using Cleanto to manage your bookings and grow your business.

Tutorial: How to Use Cleanto for Maid Services and Cleaning Companies

Step 1: Creating an Account

To get started with Cleanto, you need to create an account. Follow these steps:

  1. Go to the Cleanto website and click on the "Sign Up" button.
  2. Fill in the required information, including your company name, email address, and password.
  3. Verify your email address by clicking on the link sent to you by Cleanto.
  4. Log in to your account using your email address and password.

Step 2: Setting Up Your Services

To offer your services to customers, you need to set up your services on Cleanto. Follow these steps:

  1. Log in to your Cleanto account and click on the "Services" tab.
  2. Click on the "Add Service" button and fill in the required information, including the service name, description, and pricing.
  3. You can also add additional services, such as extra cleaning services or special requests.
  4. Click "Save" to save your services.

Step 3: Creating a Booking Form

To allow customers to book your services, you need to create a booking form. Follow these steps:

  1. Log in to your Cleanto account and click on the "Booking Form" tab.
  2. Click on the "Create Booking Form" button and select the services you want to offer.
  3. Customize the booking form by adding fields for customer information, such as name and contact details.
  4. Set the booking duration and frequency (e.g., one-time, weekly, bi-weekly).
  5. Click "Save" to save your booking form.

Step 4: Setting Up Payment Options

To accept payments from customers, you need to set up payment options on Cleanto. Follow these steps:

  1. Log in to your Cleanto account and click on the "Payment Options" tab.
  2. Click on the "Add Payment Option" button and select the payment method you want to offer (e.g., credit card, PayPal).
  3. Set the payment terms, such as the payment due date and late payment fees.
  4. Click "Save" to save your payment options.

Step 5: Managing Bookings

To manage your bookings, follow these steps:

  1. Log in to your Cleanto account and click on the "Bookings" tab.
  2. View your upcoming bookings and their details, including the customer's information and service booked.
  3. Update the booking status (e.g., confirmed, cancelled, rescheduled).
  4. Send reminders and notifications to customers about their bookings.
  5. Click "Save" to save any changes to the booking.

Step 6: Tracking Customer Communication

To keep track of customer communication, follow these steps:

  1. Log in to your Cleanto account and click on the "Communications" tab.
  2. View all customer communications, including emails, messages, and booking confirmations.
  3. Respond to customer inquiries and concerns through the Cleanto platform.
  4. Click "Save" to save any changes to the communication.

Step 7: Generating Reports

To generate reports and track your business performance, follow these steps:

  1. Log in to your Cleanto account and click on the "Reports" tab.
  2. Select the report type you want to generate (e.g., booking summary, revenue report).
  3. Customize the report settings, such as the date range and service type.
  4. Click "Generate" to generate the report.
  5. View the report and analyze your business performance.

Conclusion

That's it! With these steps, you can set up and use Cleanto to manage your maid service or cleaning company's bookings and scheduling. By following this tutorial, you can streamline your booking process, reduce no-shows, and increase customer satisfaction. Remember to regularly check your Cleanto account to stay up-to-date with your bookings and customer communications.

Configuration Example for Cleanto Online Appointment Booking System

Settings

Site Information

  • Company Name: "Cleaning Service"
  • Company Description: "Professional cleaning service"
  • Company Logo: path/to/company-logo.png

Services

  • Service 1: "Standard Cleaning"
    • Duration: 2 hours
    • Price: $100
  • Service 2: "Deep Cleaning"
    • Duration: 4 hours
    • Price: $200

Stylists

  • Stylist 1: "John"
    • Availability: Monday - Friday, 9:00 AM - 5:00 PM
    • Maximum Appointments: 2 per day
  • Stylist 2: "Jane"
    • Availability: Tuesday - Saturday, 10:00 AM - 6:00 PM
    • Maximum Appointments: 3 per day

Payment Settings

  • Payment Gateways:
    • Stripe: API Key: "your-stripe-api-key"
    • PayPal: API Key: "your-paypal-api-key"
  • Minimum Payment: $50

Email Notifications

  • Booking Confirmation Email:
    • Subject: "Your booking with Cleaning Service is confirmed!"
    • Body: "Dear {client}, your booking with us is confirmed. Our team will contact you shortly."
  • Cancellation Email:
    • Subject: "Your booking with Cleaning Service has been cancelled"
    • Body: "Dear {client}, your booking with us has been cancelled. If you have any questions, please contact us at {phone number}."

System Settings

  • Language: English
  • Timezone: America/New_York
  • Currency: USD
  • Default Tip Percentage: 15%
  • Default Booking Start Time: 9:00 AM
  • Default Booking End Time: 5:00 PM

Here are the features of Cleanto, an online appointment booking system for maid services and cleaning companies:

  1. Fully Responsive: The system is designed to be responsive, ensuring a smooth user experience across various devices and platforms.
  2. PayPal, Authorize.Net, Stripe, 2Checkout, Paystack, Payfast, Paytm, Payway, eWay, Razorpay, Mollie: Multiple payment gateways are supported, making it easy for customers to pay for services.
  3. Appearance Control: Admins can customize the appearance of the front page, including fonts, form fields, and more.
  4. Dynamic Price Calculation Methods: Service providers can set up dynamic pricing methods, such as by area with units in feet.
  5. Add-ons Services: Admins can add additional services to the booking system.
  6. Recurrence Booking: Customers can book recurring appointments.
  7. QuickBooks Integration: The system integrates with QuickBooks for easy accounting and bookkeeping.
  8. SEO meta tags: The system includes SEO meta tags to improve search engine rankings.
  9. Manageable default view (month/week/day) in calendar: Admins can customize the default view in the calendar.
  10. Manageable First Day (Sunday/Monday) in calendar: Admins can set the first day of the week in the calendar.
  11. Staff dashboard: Staff members can access their own dashboard to manage bookings and appointments.
  12. Dynamic loader: The system includes a dynamic loader to improve performance.
  13. Option to choose staff on form option: Customers can choose which staff member they want to book with.
  14. Compatible with Strict Mode: The system is compatible with Strict Mode, ensuring secure transactions.
  15. Manageable Frontend Fonts: Admins can customize the fonts used on the frontend.
  16. Manageable Form Fields: Admins can customize the form fields used on the frontend.
  17. Coupon discount: Admins can offer coupon discounts to customers.
  18. Recurring discounts: Admins can offer recurring discounts to customers.
  19. Tax/Vat/GST: The system supports tax, vat, and GST calculations.
  20. Nice PDF Invoice: The system generates professional-looking PDF invoices.
  21. Email Reminders: The system sends email reminders to customers and staff members.
  22. SMS Reminders using Twilio/Plivo/Nexmo/Textlocal APIs: The system sends SMS reminders using various APIs.
  23. Partial Amount Deposit: Customers can make partial payments.
  24. Methods and Units design templates: Admins can customize the design templates for methods and units.
  25. Multi-currency supported: The system supports multiple currencies.
  26. Multi-language supported: The system supports multiple languages.
  27. One page Checkout: The system includes a one-page checkout process.
  28. Easy and smooth Admin panel: The admin panel is easy to use and navigate.
  29. Custom CSS for front: Admins can customize the CSS for the frontend.
  30. Registered and Guest User Checkout: Customers can checkout as registered or guest users.
  31. Auto Confirm Appointments: Appointments can be automatically confirmed.
  32. Monthly and Weekly Schedule: The system includes a monthly and weekly schedule view.
  33. Add Breaks in schedule: Admins can add breaks in the schedule.
  34. Off time for specific date & time range: Admins can set off times for specific dates and time ranges.
  35. Off days for full day off: Admins can set off days for full-day off.
  36. Registered and Guest Customers listing with their details: The system includes a list of registered and guest customers with their details.
  37. Payment details: The system includes payment details for each booking.
  38. Export all bookings, Customer information and services information: Admins can export booking data, customer information, and services information.
  39. Embed code on your website for front page: Admins can embed the booking system on their website.
  40. Sample data add/remove: Admins can add or remove sample data.
  41. Manageable Cancellation Policy: Admins can set up a cancellation policy.

Additionally, Cleanto offers:

  • How it works: A detailed guide on how the system works, including installation, configuration, and usage.
  • Change Log: A log of updates and changes made to the system.
  • Customization: The option to customize the system to meet specific business needs.
  • Support: 24/7 support through email and a support ticket system.
  • Updates: Regular updates to the system to ensure it remains secure and functional.
Online appointment booking system for maid services and cleaning companies – Cleanto
Online appointment booking system for maid services and cleaning companies – Cleanto

$79.00

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