GoDelivery IOS – Delivery Software for Managing Your Local Deliveries – DeliveryBoy App

Introduction to GoDelivery iOS - Delivery Software for Managing Your Local Deliveries

As a local delivery business, managing your deliveries efficiently is crucial to ensure timely and satisfied customers. GoDelivery's iOS app, DeliveryBoy, is a comprehensive solution designed to streamline your delivery operations, making it easy to manage your local deliveries. With this app, you can optimize your delivery routes, track your vehicles, and provide real-time updates to your customers.

In this tutorial, we will walk you through the step-by-step process of using GoDelivery's DeliveryBoy app to manage your local deliveries. Whether you're a startup or an established business, this app is designed to help you increase efficiency, reduce costs, and delight your customers.

Table of Contents

1. Setting up the DeliveryBoy App
2. Adding Deliveries and Creating Rides
3. Setting Delivery Routes and Assigning Vehicles
4. Managing Delivery Status and Tracking Vehicles
5. Providing Real-time Updates to Customers
6. Integrating with Customer Support and Payment Systems

Setting up the DeliveryBoy App

To get started with the DeliveryBoy app, follow these steps:

1. Download and install the DeliveryBoy app from the App Store.
2. Launch the app and sign up or log in to your existing account.
3. Provide your business information, such as name, address, and contact details.
4. Set up your payment and billing information.
5. Configure your app settings, including language, currency, and time zone.

Adding Deliveries and Creating Rides

To create a new delivery, follow these steps:

1. Tap the "Add Delivery" button on the home screen.
2. Fill in the delivery details, including pickup and dropoff addresses, date, time, and any special instructions.
3. Assign the delivery to a specific ride by tapping the "Add Ride" button.
4. Choose the vehicle or driver assigned to the ride.
5. Set the delivery status to " pending" or "in-progress" as needed.

Setting Delivery Routes and Assigning Vehicles

To create a delivery route, follow these steps:

1. Tap the "Route Planner" button on the map screen.
2. Draw the route by tapping the "Add Stop" button and selecting the delivery pickup and dropoff points.
3. Assign the vehicle or driver to the ride by tapping the "Assign Vehicle" button.
4. Set the route to "active" or "paused" as needed.
5. Use the app's built-in navigation feature to guide your drivers and track their progress.

Managing Delivery Status and Tracking Vehicles

To track and manage delivery status, follow these steps:

1. Tap the "Delivery Tracker" button on the map screen.
2. See the real-time location and status of all deliveries and vehicles.
3. Update the delivery status to reflect any changes, such as "delivered" or "delayed".
4. Use the app's built-in messaging feature to communicate with drivers and customers.
5. Monitor any issues or concerns with the delivery and resolve them promptly.

Providing Real-time Updates to Customers

To provide real-time updates to customers, follow these steps:

1. Tap the "Customer Updates" button on the map screen.
2. See the location and status of the delivery in real-time.
3. Send push notifications and SMS updates to customers regarding any changes or updates to their delivery.
4. Use the app's built-in messaging feature to respond to customer inquiries and feedback.
5. Monitor and respond to customer reviews and ratings.

Integrating with Customer Support and Payment Systems

To integrate with customer support and payment systems, follow these steps:

1. Connect your existing customer support system to the DeliveryBoy app.
2. Integrate your payment system to process transactions securely.
3. Use the app's built-in chat feature to respond to customer inquiries and feedback.
4. Monitor and respond to customer reviews and ratings.
5. Use the app's analytics feature to track and analyze customer behavior and preferences.

By following this tutorial, you'll be well on your way to leveraging the power of GoDelivery's DeliveryBoy app to manage your local deliveries with ease. Whether you're a small business or a large enterprise, this app is designed to help you increase efficiency, reduce costs, and delight your customers.