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Nexmo WooCommerce SMS Alert Plugin by CodeSpeedy

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Nexmo WooCommerce SMS Alert Plugin by CodeSpeedy

Introduction

In today’s fast-paced world, keeping customers informed about their orders is crucial for any e-commerce business. WooCommerce stores face a significant challenge in keeping customers updated about their orders, especially when it comes to delivery and payment updates. This is where the Nexmo WooCommerce SMS Alert Plugin by CodeSpeedy comes into play. This plugin is designed to send instant SMS updates to customers about their order status, improving communication and trust in your store.

Review

SMS is the best way to give the customers of your WooCommerce store information and updates about their order. So this plugin is made keeping these things in mind to keep your customers updated about their order. It is a proven fact, that the rate of reading SMS is much higher than email notification. Also, SMS can improve the trust in your store.

Another great feature of this plugin is that it will add the international phone input field.

  1. Send SMS after buyers order on WooCommerce store.
  2. Send payment complete SMS.
  3. Send order failed SMS.
  4. Send order complete SMS.
  5. Send order hold SMS.
  6. Send SMS for the canceled order.
  7. Send SMS for refunded order.
  8. Send SMS for pending payment.
  9. Enable or disable any type of SMS for admin or for customers or for both.
  10. Send manual SMS from order edit page.

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    Usage of this WooCommerce SMS Alert Plugin

    After installing the Nexmo WooCommerce SMS Alert Notification Plugin, you need to configure and set up the Nexmo API. You can get the Nexmo API key and SMS plan on the official Nexmo website by creating an account there.

    Now, enable SMS types that you want to send or receive.

    You can customize the SMS text easily. There are some special text format to display WooCommerce variable.

    • ORDER_STATUS: Show the status for the order.
    • ORDER_CURRENCY: Show the currency of the order.
    • ORDER_TOTAL: Show the total price of the order.
    • ORDER_ID: Show the order ID of that specific order.

    Conclusion

    In conclusion, the Nexmo WooCommerce SMS Alert Plugin is a powerful tool that can improve communication with your customers and increase trust in your store. With its wide range of features and customizable SMS text, it is an essential plugin for any WooCommerce store. I would highly recommend this plugin to anyone looking to take their customer service to the next level.

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Introduction

Nexmo is a cloud communications platform that enables businesses to communicate with their customers and manage their conversations effectively. WooCommerce is an e-commerce plugin for WordPress that allows users to set up an online store and sell their products online. Combining these two platforms can lead to a seamless communication experience for your customers.

The Nexmo WooCommerce SMS Alert Plugin by CodeSpeedy is a WordPress plugin that enables you to send SMS alerts to your customers when certain events occur on your WooCommerce store, such as new order notifications, password reset, or even a special offer. In this tutorial, we will guide you on how to install and set up the Nexmo WooCommerce SMS Alert Plugin on your WordPress site.

Prerequisites

  • You have a WordPress site with WooCommerce installed.
  • You have a Nexmo account with a verified number and API key.
  • You have a PayPal or Stripe account set up to test the payment gateway.

Tutorial

Step 1: Installation

  1. Log in to your WordPress site and navigate to the "Plugins" section.
  2. Click on "Add New" and search for "Nexmo WooCommerce SMS Alert" in the search bar.
  3. Click on the "Install Now" button and wait for the plugin to install.
  4. Once installed, click on the "Activate" button to activate the plugin.

Step 2: Setting up Nexmo

  1. Log in to your Nexmo account and navigate to the "Dashboard" section.
  2. Click on "Settings" and then "API Key" to copy your API key.
  3. Log in to your WordPress site and navigate to the "Nexmo WooCommerce SMS Alert" plugin settings page.
  4. Paste your Nexmo API key in the "Nexmo API Key" field and click "Save Changes".

Step 3: Configuring the Plugin

  1. In the "Nexmo WooCommerce SMS Alert" plugin settings page, configure the following settings:
    • "Nexmo API Key": Your Nexmo API key (copied from Step 2).
    • "Sender ID": Your Nexmo verified number (you can check your Nexmo account settings to find this).
    • "Test SMS Number": Your Nexmo test SMS number (optional).
  2. Under the "Events" tab, configure the events you want to trigger SMS alerts for:
    • "New Order": Enable this to send an SMS notification to customers when a new order is placed.
    • "Password Reset": Enable this to send an SMS notification to customers when they reset their password.
    • "Special Offer": Enable this to send an SMS notification to customers when you send a special offer or promotion.
  3. Under the "Message" tab, configure the SMS message templates for each event:
    • "New Order": Customize the message template for new order notifications.
    • "Password Reset": Customize the message template for password reset notifications.
    • "Special Offer": Customize the message template for special offer notifications.
  4. Click "Save Changes" to save your configurations.

Step 4: Testing the Plugin

  1. To test the plugin, navigate to your WooCommerce store and place an order.
  2. Wait for the SMS alert to be sent to your Nexmo test SMS number (if you have set it up).
  3. Check your Nexmo dashboard to confirm that the SMS alert has been sent.

Step 5: Using the Plugin with Payment Gateways

  1. Configure your payment gateways (PayPal or Stripe) to test the plugin:
    • PayPal: Enable the "SMS Payment Receipt" option in your PayPal account settings.
    • Stripe: Enable the "SMS Payment Receipt" option in your Stripe dashboard.
  2. When a customer makes a payment, the plugin will send an SMS notification to the customer's mobile number.

Conclusion

The Nexmo WooCommerce SMS Alert Plugin by CodeSpeedy is a powerful tool that enables you to send SMS notifications to your customers when certain events occur on your WooCommerce store. With this tutorial, you have successfully installed and set up the plugin on your WordPress site. By configuring the plugin's settings and testing it, you can ensure that your customers receive timely and effective SMS notifications.

Nexmo API Key and Secret

To use Nexmo WooCommerce SMS Alert Plugin, you need to configure your Nexmo account settings. You can find your API Key and API Secret in your Nexmo Dashboard under the "Settings" tab.

In your WooCommerce plugin settings, go to "Settings" > "Nexmo SMS Alert" and enter your Nexmo API Key and API Secret in the corresponding fields. Make sure to save your changes after setting up your Nexmo API Key and API Secret.

Phone Numbers

In the "Phone Numbers" tab, you can configure the phone numbers that you want to receive SMS alerts for specific order and customer events. You can enter the phone numbers in the format "+1 (123) 456-7890".

To configure the phone numbers, follow these steps:

  1. Go to "Settings" > "Nexmo SMS Alert" > "Phone Numbers"
  2. Enter the phone numbers you want to receive SMS alerts for in the "Phone Number" field, separated by commas
  3. Save your changes

Order Status Triggers

In the "Order Status Triggers" tab, you can configure which order status triggers an SMS alert to be sent. For example, you can configure the plugin to send an SMS alert when an order is placed, shipped, or marked as complete.

To configure the order status triggers, follow these steps:

  1. Go to "Settings" > "Nexmo SMS Alert" > "Order Status Triggers"
  2. Select the order status from the dropdown menu that you want to trigger an SMS alert
  3. Enter the text for the SMS alert in the "Alert Message" field
  4. Save your changes

Customer Triggers

In the "Customer Triggers" tab, you can configure which customer events trigger an SMS alert to be sent. For example, you can configure the plugin to send an SMS alert when a new customer is created or when a customer updates their account information.

To configure the customer triggers, follow these steps:

  1. Go to "Settings" > "Nexmo SMS Alert" > "Customer Triggers"
  2. Select the customer event from the dropdown menu that you want to trigger an SMS alert
  3. Enter the text for the SMS alert in the "Alert Message" field
  4. Save your changes

Sender ID

In the "Sender ID" tab, you can configure the sender ID for your SMS alerts. The sender ID is the phone number that will be displayed on the SMS alert.

To configure the sender ID, follow these steps:

  1. Go to "Settings" > "Nexmo SMS Alert" > "Sender ID"
  2. Enter the sender ID you want to use for your SMS alerts in the "Sender ID" field
  3. Save your changes

Here are the features mentioned about the Nexmo WooCommerce SMS Alert Plugin by CodeSpeedy:

  1. Send SMS after buyer's order on WooCommerce store
  2. Send payment complete SMS
  3. Send order failed SMS
  4. Send order complete SMS
  5. Send order hold SMS
  6. Send SMS for the canceled order
  7. Send SMS for refunded order
  8. Send SMS for pending payment
  9. Enable or disable any type of SMS for admin, customers, or both
  10. Send manual SMS from order edit page
  11. Easily customize SMS text
  12. International phone input field on checkout page (Country code for WooCommerce phone field)

Additionally, the plugin also allows for:

  • Sending different types of SMS for different order status
  • Showing WooCommerce variables in SMS text, such as:
    • ORDER_STATUS
    • ORDER_CURRENCY
    • ORDER_TOTAL
    • ORDER_ID
Nexmo WooCommerce SMS Alert Plugin by CodeSpeedy
Nexmo WooCommerce SMS Alert Plugin by CodeSpeedy

$39.00

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