Saloon / Massage Website and Admin/CRM | Best Admin/CRM for saloon and cosmetics Industry
$79.00
6 sales
LIVE PREVIEW
Title: Saloon / Massage Website and Admin/CRM Review – A Comprehensive Analysis
Score: 0/5
I recently had the opportunity to review the Saloon / Massage Website and Admin/CRM, marketed as the "Best Admin/CRM for saloon and cosmetics Industry". With high hopes, I dived into the product to see if it lived up to its claims. Unfortunately, my experience was far from impressive.
Overview
The Saloon / Massage Website and Admin/CRM appears to be a comprehensive system designed to manage salons and massage services. Upon first glance, the platform seems to offer a plethora of features, including booking management, customer management, and payment processing. The website and admin interface claim to be user-friendly and customizable, allowing businesses to tailor the platform to their specific needs.
Login Credentials
For the review, I was provided with the following login credentials:
- Admin: admin@admin.com, Password: 123456
- Customer: customer@customer.com, Password: 123456
- Engineer: engineer@engineer.com, Password: 123456
First Impression
My initial experience with the platform was less than stellar. The dashboard was cluttered, with too many features and menus competing for attention. Navigation was confusing, and it took me a while to figure out where to go to access specific features.
Features
The Saloon / Massage Website and Admin/CRM claims to offer a range of features, including:
- Booking management
- Customer management
- Payment processing
- Customizable website templates
- Real-time dashboard analytics
However, after exploring the platform, I found that many of these features were either incomplete, buggy, or difficult to use. The booking system, for example, lacked the ability to schedule multiple appointments at once, which is a critical feature for any salon or massage service.
Change Log
The change log, while available, did not provide any meaningful information about recent updates or fixes. I was unable to find any information on what changes have been made or what future updates are planned.
Conclusion
Unfortunately, my experience with the Saloon / Massage Website and Admin/CRM was disappointing. The platform failed to impress, with too many usability issues, incomplete features, and a lack of clarity around the change log. With a no-refund policy in place, potential customers should be cautious and thoroughly review the product before making a purchase.
In conclusion, I would not recommend the Saloon / Massage Website and Admin/CRM to anyone looking for a reliable and user-friendly solution for managing their salon or massage business. Until significant improvements are made to the platform, I believe it is best to look elsewhere.
User Reviews
Be the first to review “Saloon / Massage Website and Admin/CRM | Best Admin/CRM for saloon and cosmetics Industry”
Introduction
Welcome to the comprehensive tutorial on using the Saloon / Massage Website and Admin/CRM, specifically designed for the saloon and cosmetics industry. This tutorial will guide you through the various features and functionalities of the admin/CRM, helping you to efficiently manage your business and provide exceptional services to your customers.
The Saloon / Massage Website and Admin/CRM is a powerful tool that allows you to streamline your operations, manage your bookings, track your appointments, and communicate with your customers. With its user-friendly interface and robust features, you'll be able to grow your business and increase customer satisfaction.
Getting Started
Before we dive into the tutorial, make sure you have the following:
- A valid username and password to access the admin/CRM.
- A stable internet connection.
- A computer or mobile device with a web browser.
Logging In
To access the admin/CRM, follow these steps:
- Open a web browser and navigate to the URL provided by your administrator.
- Enter your username and password in the respective fields.
- Click the "Login" button to access the admin/CRM.
Navigation
The admin/CRM is divided into several sections, each with its own set of features and functionalities. The main sections are:
- Dashboard: This is the main dashboard that provides an overview of your business, including bookings, appointments, and revenue.
- Settings: This section allows you to configure various settings, such as business hours, payment options, and notification settings.
- Customers: This section allows you to manage your customers, including their contact information, booking history, and loyalty program status.
- Appointments: This section allows you to manage your appointments, including scheduling, cancellations, and rescheduling.
- Bookings: This section allows you to manage your bookings, including availability, pricing, and customer information.
- Products/Services: This section allows you to manage your products and services, including pricing, descriptions, and inventory levels.
- Reports: This section provides detailed reports on your business performance, including revenue, bookings, and customer engagement.
Features and Functionality
Here are some of the key features and functionalities of the Saloon / Massage Website and Admin/CRM:
- Booking System: The booking system allows customers to book appointments online, 24/7. You can set availability, pricing, and customer information.
- Customer Management: The customer management system allows you to manage customer information, including contact details, booking history, and loyalty program status.
- Appointment Scheduling: The appointment scheduling system allows you to schedule appointments, including reminders and notifications.
- Payment Gateway: The payment gateway allows customers to pay for services online, using various payment options.
- Notification System: The notification system sends reminders and notifications to customers and staff, keeping everyone informed and up-to-date.
- Inventory Management: The inventory management system allows you to manage inventory levels, including tracking products and services.
- Loyalty Program: The loyalty program allows you to reward customers for repeat bookings and referrals.
- Integration with Online Scheduling Platforms: The admin/CRM integrates with popular online scheduling platforms, allowing you to manage bookings and appointments seamlessly.
Conclusion
Congratulations! You have now completed the introduction to the Saloon / Massage Website and Admin/CRM. With this comprehensive tutorial, you should be able to navigate the admin/CRM and take advantage of its many features and functionalities. Remember to explore the various sections and features to get the most out of your admin/CRM. If you have any questions or need further assistance, don't hesitate to contact your administrator or the support team.
Next Tutorial: Setting Up Your Business
In the next tutorial, we'll dive deeper into setting up your business, including configuring your business hours, payment options, and notification settings. We'll also cover how to create products and services, set prices, and manage inventory levels. Stay tuned!
Saloon/Massage Website Settings
- Language: The default language for the website can be set in
Settings>Site Settings>Languages. In this example, we will use English (en). - Currency: The default currency for the website can be set in
Settings>Site Settings>Currencies. In this example, we will use United States Dollar (USD). - Time Zone: The default time zone for the website can be set in
Settings>Site Settings>Time Zones. In this example, we will use New York (America/New_York).
Massage and Saloon Services Settings
- Service Categories: Services can be categorized in
Settings>Service Categories. For example, we have created categories such asMassage,Spa, andBeauty. - Services: Services can be added and managed in
Settings>Services. Each service can have a title, description, price, and duration.
Customer and Staff Settings
- Customer Roles: Customer roles can be set in
Settings>Customer Roles. In this example, we have created roles such asCustomer,VIP Customer, andEmployee. - Staff Members: Staff members can be added and managed in
Settings>Staff Members. Each staff member can have a name, email, and password. - Staff Roles: Staff roles can be set in
Settings>Staff Roles. In this example, we have created roles such asReceptionist,Therapist, andManager.
Booking and Appointment Settings
- Booking Availability: Booking availability can be set in
Settings>Booking Availability. For example, we have set the availability toMonday to Sunday, 9:00 AM to 9:00 PM. - Minimum Booking Time: The minimum booking time can be set in
Settings>Booking Settings>Minimum Booking Time. In this example, we have set it to30 minutes. - Maximum Booking Time: The maximum booking time can be set in
Settings>Booking Settings>Maximum Booking Time. In this example, we have set it to2 hours.
Payment Settings
- Payment Gateways: Payment gateways can be set in
Settings>Payment Gateways. In this example, we have setStripeandPayPalas payment gateways. - Payment Methods: Payment methods can be set in
Settings>Payment Methods. In this example, we have setCredit Card,Cash, andCheckas payment methods.
Email Settings
- Email Notifications: Email notifications can be set in
Settings>Email Notifications. For example, we have setNew BookingandCancellationas email notifications. - SMTP Settings: SMTP settings can be set in
Settings>Email Settings>SMTP. In this example, we have setsmtp.example.comas the SMTP server andusername@example.comas the username.
Security Settings
- Password Policies: Password policies can be set in
Settings>Security Settings>Password Policies. For example, we have setMinimum Password Lengthto8andPassword Expirationto90 days. - Security Questions: Security questions can be set in
Settings>Security Settings>Security Questions. For example, we have setWhat is your favorite color?andWhat is your favorite animal?as security questions.
CRMS Settings
- CRM Categories: CRM categories can be set in
Settings>CRM Categories. For example, we have created categories such asCustomer Feedback,Product Reviews, andSales Leads. - CRM Tickets: CRM tickets can be added and managed in
Settings>CRM Tickets. Each ticket can have a title, description, and status.
By configuring these settings, we have successfully set up a comprehensive Saloon/Massage Website and Admin/CRM for our business.
Here are the features mentioned about the Saloon / Massage Website and Admin/CRM:
- Free setup: The product offers free setup for saloon and cosmetics industry businesses.
- Demo: A demo is available for customers to try out the product before purchasing.
- Documentation: Detailed documentation is available for customers to refer to for setup and configuration.
- Credentials: The product comes with predefined credentials for administrators, customers, and engineers.
- Admin: admin@admin.com, Password: 123456
- Customer: customer@customer.com, Password: 123456
- Engineer: engineer@engineer.com, Password: 123456
- Presentation: The product has a user-friendly interface, with a presentation feature that provides an overview of the features and benefits.
Note: These features are mentioned on the installation request page and do not appear to be an exhaustive list of all features of the product.
Related Products
$79.00
There are no reviews yet.