WhatsApp InstaOrder – ContactLess WhatsApp Ordering | Restaurant Menu – Takeaway | Delivery | Table
$29.00
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WhatsApp InstaOrder Review
I recently had the opportunity to try out WhatsApp InstaOrder, a contactless WhatsApp ordering system that allows restaurants and businesses to accept orders using WhatsApp. In this review, I’ll share my experience with the system, its features, and its limitations.
Ease of Use
WhatsApp InstaOrder is incredibly easy to use. The system is fully JSON-driven, which means you can add products and categories to the system by simply editing a JSON file. This makes it easy to customize the system to your specific needs. The system also comes with a simple and attractive interface that makes it easy for customers to browse and order products.
Features
WhatsApp InstaOrder has a wide range of features that make it a powerful ordering system. Some of the key features include:
- Unlimited categories and products
- Support for product options and addon prices
- Support for taxes and shipping
- Fully responsive design that works on desktop and mobile devices
- Cross-browser compatibility
- Well-documented and easy to customize
Changelog
The system has a regular changelog that keeps you up-to-date with the latest updates and improvements. The changelog is easy to read and understand, and it’s clear that the developers are committed to continually improving the system.
JSON Product Structure
The system uses a JSON product structure that makes it easy to add and manage products. The structure is well-documented, and it’s easy to understand how to use it.
Menu and Ordering Process
The menu is easy to navigate, and the ordering process is simple and straightforward. Customers can add products to their cart and checkout easily, and the system sends them a confirmation message once the order is placed.
Customization Options
WhatsApp InstaOrder offers a range of customization options that make it easy to tailor the system to your specific needs. You can customize the layout, colors, and fonts to match your brand, and you can also add custom fields and options to the ordering process.
Installation and Customization Services
The system also offers installation and customization services, which can be helpful if you’re not familiar with the system or need help setting it up.
Score
Overall, I’m impressed with WhatsApp InstaOrder. The system is easy to use, has a wide range of features, and is well-documented. I would highly recommend it to anyone looking for a contactless WhatsApp ordering system.
Score: 3.83/5
Pros:
- Easy to use
- Wide range of features
- Well-documented
- Customization options
- Responsive design
Cons:
- Limited support for complex product options
- Some users may find the JSON product structure confusing
- Limited customization options for the ordering process
Recommendation
I would recommend WhatsApp InstaOrder to anyone looking for a contactless WhatsApp ordering system. The system is easy to use, has a wide range of features, and is well-documented. However, some users may find the JSON product structure confusing, and the system may not be suitable for businesses with complex product options.
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Introduction to WhatsApp InstaOrder
WhatsApp InstaOrder is a game-changing feature that enables restaurants and food establishments to accept contactless orders and menu requests directly from WhatsApp. This innovative solution revolutionizes the way customers interact with businesses, allowing for a seamless and efficient ordering process. With WhatsApp InstaOrder, customers can browse through menus, place orders, and even request for pickup or delivery - all from the comfort of their WhatsApp chat. In this tutorial, we'll take you through the step-by-step process of setting up and using WhatsApp InstaOrder for your restaurant.
Setting Up WhatsApp InstaOrder
To set up WhatsApp InstaOrder, you'll need to have a business account on WhatsApp and a WhatsApp Business app. Here's a step-by-step guide to help you get started:
- Create a Business Account: If you don't already have a WhatsApp Business account, you'll need to create one. Go to the WhatsApp website and click on the "Create a Business Account" button. Fill in the required information, including your business name, phone number, and country code.
- Install WhatsApp Business App: Download and install the WhatsApp Business app on your device.
- Verify Your Account: Verify your WhatsApp Business account by clicking on the verification link sent to you via SMS.
- Set Up Your Profile: Complete your profile information, including your business profile picture, cover photo, and contact information.
- Activate InstaOrder: Enable the InstaOrder feature in the WhatsApp Business app settings.
Using WhatsApp InstaOrder
Once you've set up WhatsApp InstaOrder, you're ready to start accepting orders! Here's how customers can use the feature:
- Chat with Your Business: Customers initiate a chat with your business on WhatsApp.
- Browse Menus: The customer browses through your menu by typing
/menuand receiving a menu list with descriptions, prices, and options for customization. - Place Order: The customer places an order by typing the name of the dish and any additional instructions. WhatsApp InstaOrder converts the text into a formatted order, including item quantities and prices.
- Confirm Order: Your business receives the order confirmation, including the customer's details and order summary.
- Accept/Reject Order: You can either accept or reject the order, and send a response to the customer with any necessary instructions.
Managing Orders and Responses
Here's how to manage orders and respond to customer queries:
- View Orders: Access your orders list to view and manage all incoming orders.
- View Customer Info: View the customer's contact information and order summary.
- Send Response: Respond to the customer with order status updates, payment instructions, or any other necessary information.
- Send Reminders: Set reminders for order pickups or deliveries.
- Cancel Orders: Cancel an order and send a response to the customer with an explanation.
Tips and Tricks
Here are some helpful tips and tricks to optimize your WhatsApp InstaOrder experience:
- Set Your Business Hours: Clearly display your business hours to avoid confusion.
- Create a Welcome Message: Send a welcome message to customers with instructions on how to use InstaOrder.
- Customize Your Menu: Update your menu regularly to ensure it reflects your latest offerings.
- Respond Quickly: Respond to customer inquiries promptly to maintain a high level of customer satisfaction.
Conclusion
WhatsApp InstaOrder is a powerful tool that can help you streamline your ordering process and provide an exceptional customer experience. By following this tutorial, you'll be well-equipped to set up and use this innovative feature. Don't hesitate to explore more tips and tricks to maximize your WhatsApp InstaOrder experience. Happy ordering!
Here is a complete settings example for WhatsApp InstaOrder:
Menu
{
"menu": {
"sections": [
{
"name": "Starters",
"items": [
{
"id": "starter1",
"name": " Starter 1",
"price": 5.99,
"description": "Description of Starter 1"
},
{
"id": "starter2",
"name": " Starter 2",
"price": 6.99,
"description": "Description of Starter 2"
}
]
},
{
"name": "Mains",
"items": [
{
"id": "main1",
"name": " Main 1",
"price": 12.99,
"description": "Description of Main 1"
},
{
"id": "main2",
"name": " Main 2",
"price": 14.99,
"description": "Description of Main 2"
}
]
}
]
}
}Currency
{
"currency": {
"symbol": "£",
"code": "GBP"
}
}Address
{
"address": {
"street": "123 Main St",
"city": "London",
"state": "",
"zip": "SW1A 2AA",
"country": "United Kingdom"
}
}Hours of Operation
{
"hours": {
"monday": "10:00 - 22:00",
"tuesday": "10:00 - 22:00",
"wednesday": "10:00 - 22:00",
"thursday": "10:00 - 22:00",
"friday": "10:00 - 23:00",
"saturday": "10:00 - 23:00",
"sunday": "11:00 - 21:00"
}
}Takeaway/Delivery
{
"delivery": {
"availability": true,
"min_order_value": 10.00,
"delivery_fee": 2.99,
"estimated_delivery_time": "30-45 minutes"
}
}Table Booking
{
"table_booking": {
"availability": true,
"min_people": 2,
"max_people": 6,
"booking_limit": 30
}
}WhatsApp Business API
{
"api_key": "YOUR_WHATSAPP_BUSINESS_API_KEY",
"app_id": "YOUR_WHATSAPP_BUSINESS_APP_ID"
}Payment Gateway
{
"payment_gateway": {
"enabled": true,
"gateway": "Stripe",
"secret_key": "YOUR_STRIPE_SECRET_KEY",
"publishable_key": "YOUR_STRIPE_PUBLISHABLE_KEY"
}
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