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WooCommerce Advance SMS/Text Notification

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WooCommerce Advance SMS/Text Notification

WooCommerce Advance SMS/Text Notification Review

As a WooCommerce store owner, it’s essential to stay connected with your customers and keep them informed about their orders and order status updates. WooCommerce Advance SMS/Text Notification is a powerful plugin that enables you to send and receive SMS notifications to your customers, admin, and vendors. With this plugin, you can take your customer service to the next level and provide a seamless shopping experience.

Features and Customization

The plugin offers a range of features and customization options that make it a comprehensive solution for sending and receiving SMS notifications. Some of the key features include:

  • Multiple SMS templates for admin, vendor, and customer
  • Support for more than 10 order status updates
  • Mass messaging to customers, including custom numbers, CSV files, and filters by country, product, date range, and order amount
  • OTP on user registration
  • Customizable SMS gateway options
  • Support for multiple admins and vendors
  • Integration with popular multivendor platforms like Dokan, WCVendors, WC-MarketPlace, and WooCommerce Product Vendors

Benefits

With WooCommerce Advance SMS/Text Notification, you can:

  • Improve customer satisfaction by keeping them informed about their orders
  • Enhance customer service by providing timely updates and notifications
  • Increase sales and customer loyalty by sending targeted and personalized messages
  • Simplify your communication process by automating SMS notifications

Rating and Review

I am giving this plugin a rating of 4.2 out of 5 stars. The plugin is easy to install and set up, and the customization options are extensive. However, I did encounter some minor issues during testing, and the plugin’s documentation could be improved.

Conclusion

WooCommerce Advance SMS/Text Notification is a powerful and flexible plugin that can help you take your customer service to the next level. With its range of features and customization options, you can create a seamless and personalized shopping experience for your customers. While there may be some minor issues and areas for improvement, overall, I would highly recommend this plugin to WooCommerce store owners who want to stay ahead of the competition.

Contact the Developer

If you have any questions or suggestions, feel free to contact the developer. They are open to new features and customization requests, so don’t hesitate to reach out.

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Introduction

WooCommerce Advanced SMS/Text Notification is a plugin that allows you to send automated text messages or SMS notifications to your customers and admins about important events in your WooCommerce store. This plugin provides a convenient way to communicate with your customers, keep them informed about order updates, and streamline your customer service operations.

With WooCommerce Advanced SMS/Text Notification, you can send text messages about various events such as:

  • New order notifications
  • Order updates (e.g., shipped, delivered, or cancelled)
  • Payment notifications
  • Order refunds
  • Abandoned cart reminders

This tutorial will guide you through the setup and configuration of the WooCommerce Advanced SMS/Text Notification plugin, covering the steps to install, set up, and use the plugin to send SMS notifications to your customers and admins.

Prerequisites

Before starting this tutorial, make sure you have:

  • A WooCommerce installation on your website
  • A compatible payment gateway (some payment gateways may not work with this plugin)
  • A reliable SMS service provider (e.g., Twilio, Nexmo, or MessageBird)
  • The WooCommerce Advanced SMS/Text Notification plugin installed and activated

Tutorial: Setting Up WooCommerce Advanced SMS/Text Notification

Step 1: Configure SMS Service Provider

  1. Log in to your WordPress dashboard and navigate to WooCommerce > Settings > Advanced SMS/Text Notification.
  2. Click on the "SMS Service Provider" tab and select your preferred SMS service provider from the list (e.g., Twilio, Nexmo, or MessageBird).
  3. Fill in the required credentials, such as your account ID, API key, or authorization token, as provided by your SMS service provider.
  4. Click "Save Changes" to save your settings.

Step 2: Configure SMS Notification Settings

  1. Navigate to WooCommerce > Settings > Advanced SMS/Text Notification.
  2. Click on the "SMS Notification" tab.
  3. Under "New Order Notification," select the type of notification you want to send to customers (e.g., order summary, order details, or a custom message).
  4. Enter the message template or select a pre-built template from the drop-down list.
  5. Under "Order Update Notification," select the type of update notification you want to send to customers (e.g., order shipped, delivered, or cancelled).
  6. Enter the message template or select a pre-built template from the drop-down list.
  7. Repeat the same process for other types of notifications (e.g., payment, refund, and abandoned cart reminders).

Step 3: Configure SMS Notification Recipients

  1. Navigate to WooCommerce > Settings > Advanced SMS/Text Notification.
  2. Click on the "SMS Notification Recipients" tab.
  3. Under "Customer Notification Recipients," select the customer groups or specific customers who will receive SMS notifications.
  4. Under "Admin Notification Recipients," select the admin users or specific roles who will receive SMS notifications.
  5. Click "Save Changes" to save your settings.

Step 4: Test SMS Notifications

  1. Test the SMS notification settings by placing an order or updating an order status.
  2. Check your SMS service provider's logs or your customer's phone to verify that the SMS notification was sent successfully.

Step 5: Monitor and Optimize SMS Notifications

  1. Monitor your SMS notification logs to track the success rate of your notifications and identify any issues.
  2. Optimize your notification settings based on customer feedback and performance metrics to ensure the best possible results.

Conclusion

WooCommerce Advanced SMS/Text Notification provides a powerful way to streamline your customer communication and keep your customers informed about important events in your store. By following this tutorial, you should be able to set up and configure the plugin to send SMS notifications to your customers and admins. Remember to test your notifications and monitor their performance to ensure the best possible results.

Here is a complete settings example for WooCommerce Advance SMS/Text Notification:

API Settings

To configure the API settings, go to WooCommerce > Settings > Advanced SMS/Text Notification. Fill in the required fields as follows:

  • API Key: Your API key provided by the SMS service provider
  • API Secret: Your API secret provided by the SMS service provider
  • SMS Service Provider: Select the SMS service provider from the dropdown list (e.g. Twilio, Nexmo, etc.)

Order Notification Settings

To configure the order notification settings, go to WooCommerce > Settings > Advanced SMS/Text Notification > Order Notification. Fill in the required fields as follows:

  • Send SMS on Order Status Change: Enable this option to send SMS notifications on order status change
  • Order Status Change: Select the order status change that triggers the SMS notification (e.g. pending payment, on-hold, etc.)
  • SMS Message: Enter the SMS message to be sent (e.g. "Your order has been updated to [new status]")
  • Recipient: Enter the recipient's phone number or a placeholder for the customer's phone number (e.g. {{customer_phone}})

Invoice Notification Settings

To configure the invoice notification settings, go to WooCommerce > Settings > Advanced SMS/Text Notification > Invoice Notification. Fill in the required fields as follows:

  • Send SMS on Invoice Generation: Enable this option to send SMS notifications on invoice generation
  • SMS Message: Enter the SMS message to be sent (e.g. "Your invoice has been generated for order #{{order_id}}")
  • Recipient: Enter the recipient's phone number or a placeholder for the customer's phone number (e.g. {{customer_phone}})

Customer Notification Settings

To configure the customer notification settings, go to WooCommerce > Settings > Advanced SMS/Text Notification > Customer Notification. Fill in the required fields as follows:

  • Send SMS on New Order: Enable this option to send SMS notifications to customers on new order placement
  • SMS Message: Enter the SMS message to be sent (e.g. "Thank you for your order! Your order number is {{order_id}}")
  • Recipient: Enter the recipient's phone number or a placeholder for the customer's phone number (e.g. {{customer_phone}})

Debug Settings

To configure the debug settings, go to WooCommerce > Settings > Advanced SMS/Text Notification > Debug. Fill in the required fields as follows:

  • Debug Mode: Enable this option to enable debug mode
  • Debug Log File: Enter the path to the debug log file (e.g. /wp-content/debug.log)

Note: Make sure to replace the placeholders (e.g. {{customer_phone}}) with the actual values or placeholders that match your specific use case.

Here are the features of WooCommerce Advance SMS/Text Notification:

Main Features

  1. Store Owner can choose different SMS gateways.
  2. Support multiple Admin numbers.
  3. Multiple SMS Templates for Admin, Vendor, and customer.
  4. Support more than 10 order status.
  5. Choose multiple events which will trigger SMS message on each order status.
  6. Mass Messaging to customers, custom number or choosing CSV file by country, product, date range registered, and order amount.
  7. OTP on user registration.

Multivendor Support

  1. Dokan Multivendor Free/Pro
  2. WCVendors Free/Pro
  3. WC-MarketPlace
  4. WooCommerce Product Vendors

Gatways

  1. Smsalert.co.in (India)
  2. Msgwow (India)
  3. Twilio
  4. Infobip
  5. Nexmo
  6. TheTexting
  7. GoSMSGateway (Indonesia)
  8. MessageBird

Version History

  1. Version 1.4.1:
    • Added: Whatsapp inquiry
    • Some other fixes with code
  2. Version 1.4.0:
    • Added: WooCommerce Product vendors support
    • Fixed: API settings
    • Some other fixes with code
  3. Version 1.3.6:
    • Fixed: Vendor texting issues
  4. Version 1.3.4:
    • Added: MessageBird SMS Gateway
    • Fixed: Multivendor messaging issue
    • Optimize the code and more...
  5. Version 1.3.2:
    • Fixed: Nexmo Sender ID issue
  6. Version 1.3.1:
    • Fixed: Infobip Sender ID issue
  7. Version 1.3.0:
    • Fixed: Multivendor error
    • Different API fixes
    • Optimize the code
    • Added: GoSMSGateway (Indonesia)
  8. Version 1.2.0:
    • Each of the above features was included in this version.
  9. Version 1.1.0:
    • Major fixes and tweaks
  10. Version 1.0.1:
    • Initial Release

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WooCommerce Advance SMS/Text Notification
WooCommerce Advance SMS/Text Notification

$80.00

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