WooCommerce Customer History Plugin
$21.00
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WooCommerce Customer History Plugin Review
Introduction
In today’s competitive e-commerce landscape, understanding customer behavior is crucial for businesses to make informed decisions and improve their online store’s performance. The WooCommerce Customer History Plugin is a powerful tool that helps WooCommerce store owners gain valuable insights into their customers’ browsing and purchasing habits. In this review, we’ll explore the features, benefits, and drawbacks of this plugin to help you decide if it’s the right fit for your online store.
Features
The WooCommerce Customer History Plugin offers a wide range of features that provide detailed information about customer behavior, including:
- Displaying the total and average amount of purchases made by each user
- Saving all the steps that users (logged in and not) make during their sessions
- Tracking customer visited pages
- Recording customer search keys used in the site
- Displaying customer completed orders
- Providing dedicated statistics to check how many times a page has been visited or a search key has been typed on the site
- Verifying user’s purchase total amount
- Tracking visits generated by bots
- Saving IP addresses used by users to access the site
- Tracking user’s source URL
Customer Information and Listing
The plugin allows administrators to view a full list of customers, including their order history, total spend, and latest order information. This feature enables administrators to easily identify loyal customers and target them with personalized promotions.
All Admin User Roles Information and Listing
The plugin provides a separate view for all admin users with role admin, making it easy to identify customers and admin users.
Detail Page of Customer/Users
The full details page allows administrators to view each and every step a specific user can perform, including their full customer information, total orders, pending orders, approved orders, order average, and total spend.
Full Information of Customers/Users Session
The plugin displays all sessions for both login and guest users, including their search queries and date/time. Administrators can also email customers directly to send them desired links.
Full Information of Customers/Users Search
The plugin allows administrators to view each and every customer search key and date/time, for all users (login and guest). Administrators can also delete search result history.
Change Log
The plugin has a change log that tracks updates and changes made to the plugin.
Pros and Cons
Pros:
- Provides detailed information about customer behavior
- Allows administrators to track customer sessions and search queries
- Enables administrators to identify loyal customers and target them with personalized promotions
- Offers a wide range of features to help administrators make informed decisions
Cons:
- Can be overwhelming for administrators who are not familiar with the plugin’s features
- May require additional configuration to get the most out of the plugin
- Some features may not be compatible with all WooCommerce themes
Conclusion
The WooCommerce Customer History Plugin is a powerful tool that can help WooCommerce store owners gain valuable insights into their customers’ behavior. While it may require some configuration and may not be compatible with all WooCommerce themes, the plugin offers a wide range of features that can help administrators make informed decisions and improve their online store’s performance. We score this plugin 8 out of 10.
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Introduction
The WooCommerce Customer History Plugin is a powerful tool that allows you to track and analyze the purchase history of your customers in WooCommerce. This plugin provides valuable insights into customer behavior, helping you to better understand their buying habits and preferences. With this information, you can tailor your marketing strategies and improve the overall customer experience. In this tutorial, we will guide you through the process of setting up and using the WooCommerce Customer History Plugin.
Getting Started
To get started, you need to have WooCommerce installed and activated on your WordPress website. If you haven't already, download and install WooCommerce from the WordPress plugin directory.
Step 1: Installing the WooCommerce Customer History Plugin
- Log in to your WordPress dashboard and navigate to the Plugins menu.
- Click on the "Add New" button and search for "WooCommerce Customer History".
- Click on the "Install Now" button to install the plugin.
- Once the plugin is installed, click on the "Activate" button to activate it.
Step 2: Setting up the Plugin
- After activating the plugin, navigate to the WooCommerce menu and click on "Customer History".
- In the Customer History settings page, you can set the following options:
- Customer History visibility: Choose whether to show the customer history on the customer's account page, order page, or not at all.
- Number of orders to display: Set the number of orders to display in the customer history.
- Order status filtering: Choose which order statuses to include in the customer history (e.g. only completed orders, only pending orders, etc.)
- Click on the "Save Changes" button to save your settings.
Step 3: Viewing Customer History
- To view a customer's history, navigate to the customer's account page by clicking on their username in the WordPress dashboard.
- Click on the "Customer History" tab to view the customer's purchase history.
- The customer history page displays a list of the customer's orders, including the order date, order number, and total amount spent.
- You can also filter the orders by date range, order status, and product category.
Step 4: Analyzing Customer History
- To analyze customer history, you can use the plugin's built-in reporting features.
- Click on the "Reports" tab to view various reports, such as:
- Top spenders: A list of customers who have spent the most in your store.
- Most frequent buyers: A list of customers who have made the most purchases.
- Average order value: A report showing the average order value for each customer.
- You can also use the plugin's API to integrate customer history data with other tools and services.
Step 5: Using Customer History Data
- You can use customer history data to improve the customer experience and increase sales.
- For example, you can use the data to:
- Offer personalized promotions and discounts to frequent buyers.
- Provide special offers to customers who have spent a certain amount.
- Improve your product recommendations by analyzing customer purchasing behavior.
- You can also use customer history data to identify customer segments and target them with targeted marketing campaigns.
Conclusion
The WooCommerce Customer History Plugin is a powerful tool that provides valuable insights into customer behavior and purchasing habits. By following the steps outlined in this tutorial, you can set up and use the plugin to improve the customer experience, increase sales, and drive business growth.
General Settings
The WooCommerce Customer History Plugin allows you to configure various settings to manage customer history. To configure the general settings, go to WooCommerce > Settings > Customer History.
Show Customer History
You can choose to show customer history on the customer account page. To enable this feature, toggle the "Show Customer History" switch to "Yes".
Order History Columns
You can customize the columns that display in the order history table. To add or remove columns, click on the "Order History Columns" dropdown menu and select the columns you want to display.
Date Range Filter
You can add a date range filter to the order history table to allow customers to filter orders by date range. To enable this feature, toggle the "Date Range Filter" switch to "Yes".
Number of Orders to Show
You can choose the number of orders to display in the order history table. To set the number of orders, enter the desired number in the "Number of Orders to Show" field.
Include Order Notes
You can choose to include order notes in the customer history. To enable this feature, toggle the "Include Order Notes" switch to "Yes".
Show Cancelled Orders
You can choose to show cancelled orders in the customer history. To enable this feature, toggle the "Show Cancelled Orders" switch to "Yes".
Hide Paid Orders
You can choose to hide paid orders in the customer history. To enable this feature, toggle the "Hide Paid Orders" switch to "Yes".
Exclude Deleted Orders
You can choose to exclude deleted orders from the customer history. To enable this feature, toggle the "Exclude Deleted Orders" switch to "Yes".
Here are the features of the WooCommerce Customer History Plugin extracted from the content:
- Display total and average amount of purchase made by each user: Displays the total and average amount of the purchase made by each user in your shop.
- Save all user steps: Saves all the steps that users (logged in and not) make during their sessions.
- Customer visited pages: Tracks the pages that customers have visited.
- Customer search keys used: Tracks the search keys used by customers on your site.
- Customer completed orders: Tracks the orders completed by customers.
- Check complete list of orders associated to a specific user: Allows you to check the complete list of orders associated to a specific user.
- Dedicated statistics to check: Provides dedicated statistics to check, such as:
- How many times the page has been visited
- How many times the search key has been typed on the site
- Verify user's purchase total amount: Verifies the user's purchase total amount.
- Track visits generated by BOTs: Tracks the visits generated by BOTs.
- Save IP address used by the user: Saves the IP address used by the user to access the site.
- Track user's source URL: Tracks the user's source URL.
Customer Information & Listing:
- Displays all customers listing for easy tracking and management.
- Allows you to view a full detail history of session and search of specific Customer as well as full order details and total spend on orders.
All Admin User Roles Information & Listing:
- Provides a separate view for all Admin Users (with role admin) to easily identify customers and Admin Users.
Detail Page of Customer/Users:
- Allows you to view each and every step a specific user can perform.
- Includes full customer information (Name, Email, User ID).
- Displays total orders, pending orders, approved orders, order avg, and total spend.
- Allows you to edit and view order information.
- Displays full customer search result with unique key words.
- Displays full session history of what a specific customer can do when online.
Full Information of Customers/Users Session:
- Displays all session history for both login and guest users.
- Allows you to email directly to customers to send desired links.
Full Information of Customers/Users Search:
- Allows you to see each and every customer search key and date time.
- Includes search results for all users (Login and Guest).
- Allows you to delete search result history.
Change Log:
- Version 1.0.5: WP & Woo latest version compatible, js & css fixes, Ajax based update setting options.
- Version 1.0.4: WP & Woo latest version compatible, setting options added.
- Version 1.0.3: More quick search function addition, WP & Woo latest version compatible.
- Version 1.0.2: WP & Woo latest version compatible, addition functions customer history added.
- Version 1.0.1: Js fixes.
- Version 1.0.0: First Release.
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