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WooCommerce POS Customer Kiosk Checkout Review
As an e-commerce business owner, providing a seamless and user-friendly checkout experience for your customers is crucial. WooCommerce POS Customer Checkout is an innovative plugin that enables customers to place orders themselves, reducing the hassle of interacting with POS agents. In this review, we’ll dive into the features, benefits, and usability of this plugin to help you decide if it’s the right fit for your online store.
Features and Functionality
The plugin allows customers to view, add, and delete products to their cart in real-time. Guest users can also utilize the POS to purchase products, making it an excellent solution for hotels, restaurants, and other hospitality businesses. The plugin supports various payment methods, including Cash and Stripe, and additional payment options can be added by the admin.
The customer POS endpoint can be configured by the admin, and the plugin is equipped with PWA for better handling and faster performance. The admin can also enable and disable the option for customers to apply coupons, add notices, and configure low stock warnings.
Highlighted Features
- Payments: Customers can use available payment methods enabled by the admin to complete the payment and purchase products.
- Guest User: Customers who don’t wish to log in can also use the POS system to make purchases.
- Notice Templates: Add notices for customers to view on POS and the option to enable, disable, and delete notices as per requirement.
- Modal Animations: Entry and Exit modal animation configuration is available for the admin to set on the POS customer screen.
- Low Stock Warning: Configuration to set a quantity for a low stock warning so that customers can check which products are low in quantity.
- HPOS Compatible: The plugin is now compatible with WooCommerce’s new High-Performance Order Storage (HPOS) feature.
Business Use
The plugin provides customers with the flexibility to order themselves, bypassing the hassle of ordering through POS agents. It’s an excellent solution for hospitality businesses, allowing customers to place orders quickly and easily. The plugin’s fast and smooth response, thanks to its PWA technology, ensures a seamless customer experience.
Changelog
The plugin has had only one release, v 1.0.0, with no major updates or bug fixes mentioned.
Conclusion
WooCommerce POS Customer Checkout is an innovative plugin that offers a unique checkout experience for customers. Its flexibility, ease of use, and compatibility with various payment methods make it an excellent solution for hospitality businesses. While it’s still in its early stages, the plugin shows promise and is definitely worth considering for your online store.
Rating: 0/10
Recommendation: This plugin is ideal for hospitality businesses, especially hotels, restaurants, and cafes, that want to provide a seamless checkout experience for their customers. However, it’s essential to evaluate the plugin’s performance, compatibility, and customer support before making a final decision.
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Introduction to WooCommerce POS Customer Kiosk Checkout
In today's digital age, providing a seamless checkout experience for your customers is crucial for building trust, reducing wait times, and increasing sales. The WooCommerce POS Customer Kiosk Checkout is a feature that enables you to offer a self-service checkout experience for your customers, allowing them to quickly and easily complete their purchases without the need for staff assistance. In this tutorial, we will walk you through the step-by-step process of setting up and using the WooCommerce POS Customer Kiosk Checkout, as well as provide some tips and best practices to ensure a smooth and secure checkout experience for your customers.
Setting Up the WooCommerce POS Customer Kiosk Checkout
Before we dive into the tutorial, make sure you have the following:
- WooCommerce plugin installed and activated on your WordPress site
- WooCommerce POS add-on installed and activated on your WordPress site
- A compatible payment gateway setup (e.g. Square, Stripe, etc.)
- A tablet or other mobile device with a modern web browser
Step 1: Enable the Customer Kiosk Checkout
To enable the Customer Kiosk Checkout, go to WooCommerce > Settings > POS > Checkout settings and scroll down to the "Customer Kiosk" section. Click the "Enable Customer Kiosk" checkbox and save the changes.
Step 2: Configure the Kiosk Layout
To customize the layout of the kiosk checkout, go to WooCommerce > Settings > POS > Checkout settings and scroll down to the "Customer Kiosk" section. Here, you can configure the following options:
- Header text: Customize the header text that appears at the top of the kiosk checkout screen
- Body text: Customize the body text that appears below the header
- Footer text: Customize the footer text that appears at the bottom of the kiosk checkout screen
- Product preview image: Choose whether to display a product preview image for each item in the customer's cart
- Cart summary: Choose whether to display a cart summary for each item in the customer's cart
Save the changes to configure the kiosk layout.
Step 3: Customize the Payment Options
To customize the payment options, go to WooCommerce > Settings > POS > Payment gateways and configure the following options:
- Enable multiple payment gateways: Select which payment gateways to allow customers to use when checking out through the kiosk
- Payment method descriptions: Customize the text that appears for each payment method
- Payment method icons: Customize the icons that appear for each payment method
Save the changes to customize the payment options.
Step 4: Test the Kiosk Checkout
Before opening up the kiosk checkout to your customers, test it out to ensure everything is working as expected. Try adding items to the cart, applying coupons, and processing payments to make sure everything is functioning correctly.
Using the WooCommerce POS Customer Kiosk Checkout
Now that you have set up the kiosk checkout, it's time to start using it. Follow these steps to complete a purchase using the kiosk checkout:
- Bring a customer to the designated kiosk checkout area.
- Have the customer open the kiosk checkout screen on the tablet or other mobile device.
- The customer will be presented with the kiosk checkout layout, which includes a cart summary, product list, and payment options.
- The customer selects the items they want to purchase and applies any coupons or promo codes.
- The customer selects a payment method and completes the payment process.
- The customer receives a receipt and can print or save a copy for their records.
- The transaction is completed, and the inventory levels are updated automatically.
Tips and Best Practices
Here are some tips and best practices to ensure a smooth and secure checkout experience for your customers using the WooCommerce POS Customer Kiosk Checkout:
- Ensure the kiosk checkout device is secure and out of reach from unauthorized individuals.
- Regularly update your WooCommerce plugin and POS add-on to ensure you have the latest security patches.
- Use a secure and reliable payment gateway to process transactions.
- Provide clear instructions and signage to guide customers through the checkout process.
- Consider offering customer support to help resolve any issues or concerns that may arise.
- Monitor the kiosk checkout device regularly to ensure it is functioning correctly and making any necessary adjustments.
By following this tutorial and implementing these best practices, you can provide a seamless and secure checkout experience for your customers using the WooCommerce POS Customer Kiosk Checkout. Happy shopping!
Here is a complete settings example for WooCommerce POS Customer Kiosk Checkout:
Appearance
- Enable Kiosk Mode: Yes
- Kiosk Background Color: #f2f2f2
- Kiosk Text Color: #333333
- Button Background Color: #007bff
- Button Text Color: #ffffff
- Button Hover Background Color: #0069d9
- Button Hover Text Color: #ffffff
Checkout Options
- Checkout Method: Payment Gateway
- Payment Gateway: Stripe
- Minimum Order Amount: 10
- Maximum Order Quantity: 10
Product Options
- Allow Product Variations: Yes
- Allow Product Options: Yes
- Show Product Images: Yes
Order Options
- Allow Order Notes: Yes
- Allow Customer Information: Yes
- Allow Email Receipt: Yes
Security
- Enable PIN Code: Yes
- PIN Code Length: 4
- PIN Code Attempts: 3
- PIN Code Lockout Time: 1 minute
Notifications
- Send Order Confirmation Email: Yes
- Send Order Receipt Email: Yes
Miscellaneous
- Kiosk Timeout: 5 minutes
- Order Status: Processing
- Order Status Color: #007bff
Here are the features about the WooCommerce POS Customer Kiosk Checkout:
- Customers can view, add and delete products to the cart in real time.
- Guest users can also use the POS to purchase products.
- The customer can use different payment methods enabled by the admin to use during the checkout process.
- The admin can enable and disable the option for the customers to be able to apply coupons.
- The admin can add notices for customers to view on the POS.
- This module is equipped with PWA for better handling and faster performance.
- The customer POS endpoint can be configured by the admin.
- This module is compatible with WooCommerce’s new High-Performance Order Storage (HPOS) feature.
Highlighted Features:
- Payments: The customer can use the available payment methods enabled by the admin to complete the payment and purchase the products.
- Guest User: Customers who do not wish to log in can also use the POS system to make purchases.
- Notice Templates: Add notices for customers to view on POS and the option to enable, disable, and delete the notices as per requirement.
- Modal Animations: Entry and Exit modal animation configuration is available for the admin to set on the POS customer screen.
- Low Stock Warning: Configuration to set a quantity for a low stock warning so that customers can check which products are low in quantity.
- HPOS Compatible: This plugin is now compatible with WooCommerce’s new High-Performance Order Storage (HPOS) feature.
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